Shipping policy

Thank you for shopping with Zyvro Zero.

 

We offer Free Insured & Tracked Shipping worldwide, so everyone can enjoy our beautiful products! Unfortunately, we cannot speed up the international shipping or the transit time/customs clearance process, so sometimes shipping times may extend a bit, this is out of our hands.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Estimated delivery times:

 

United States & Canada: 7–12 Business Days

Australia & New Zealand: 7–12 Business Days

Europe: 7–12 Business Days

Rest of the World: 7–15 Business Days

 

If you have just received your shipping confirmation email, please allow 1–3 business days for tracking information to update.

Please note that shipping times may vary depending on location, customs, and courier service conditions.

Shipping Fees

Shipping fees are calculated at checkout based on your location and selected shipping.

 

Delays

We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

Incorrect Address

Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly provided addresses.

 

Marked as delivered

If an item is marked as successfully delivered by the domestic postal service in your country (e.g. USPS/Canada Post etc.) to the correct address provided upon ordering but has not successfully arrived you must contact the local post office and bring for us a formal affidavit of a lost, stolen package or undelivered package. After that, we will endeavor to resend a replacement order to you.

This is left to the discretion zyvrozero@gmail.com , however, in this specific scenario, we cannot issue a refund.

Please contact us ASAP so we can help by zyvrozero@gmail.com . Each case is different so be sure to include all relevant information when contacting us.

 

Import taxes / Refusal of package

We will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

Contact Us

If you have any questions regarding shipping, please contact us at:

zyvrozero@gmail.com